Brandon University

General

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FAQ 8

• Viewing PDF in browser
• Printer install on Macs
• Map Network Drives for Staff - MAC
• Map Network Drives for Staff - Windows
• Unified Messaging

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Wireless 2

• Joining BU Wireless from Windows Devices
• Onboarding BU Wireless on Mac

Email 8

• Changing Sent Items Location for Shared Mailboxes
• Student Email & Office365 install
• Junk E-mail - put message on approval list
• Access a shared mailbox through OWA (exchange)
• Set an away/vacation message

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Windows 2

• Remote Desktop
• Enable Second Monitor for Remote Desktop

Multi-Factor Authentication 4

• Enrolling in MFA
• MFA FAQ
• Using MFA
• DUO – Manage your settings or reactivate DUO on a device

Office 365 10

• Sync OneDrive to local PC
• Sharing a folder from OneDrive or SharePoint
• OneDrive sharing
• Microsoft Teams User Instructions
• Installing and Launching Teams - Windows/Mac

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Printing 3

• Student Printing
• Manually Installing a Staff printer - once access has been granted
• Set Default Printer for Faculty & Staff on Windows 10

VPN 2

• VPN
• Win 10 FortiClient App from Microsoft Store and Configuration

Login and Passwords 2

• Staff Password Reset
• Login issues - students

Zoom 2

• Zoom Account Settings
• Test Zoom Speaker and Mic