Home
Solutions
New Ticket
Login
Brandon University
Home
Home
Solutions
Sign in
Sign up
Search
Solutions
Explore How-To's and learn best practices from our knowledge base.
General
FAQ
10
Viewing PDF in browser
Map Network Drives for Staff - MAC
Map Network Drives for Staff - Windows
Unified Messaging
Enable Adobe Flash player on a website
See all 10 articles
Wireless
3
Joining BU Wireless from Windows Devices
Onboarding BU Wireless on Mac
Join BU Wireless Windows (Manual install)
Email
10
Changing Sent Items Location for Shared Mailboxes
Student Email & Office365 install
Junk E-mail - put message on approval list
Access a shared mailbox through OWA (exchange)
Set an away/vacation message
See all 10 articles
Windows
6
Remote Desktop
Enable Second Monitor for Remote Desktop
BU Laptop Login Passwords
Setting default PDF Viewer
Remote Desktop - Troubleshooting Stability
See all 6 articles
Multi-Factor Authentication
4
Enrolling in MFA
MFA FAQ
Using MFA
DUO – Manage your settings or reactivate DUO on a device
Office 365
12
Sync OneDrive to local PC
Sharing a folder from OneDrive or SharePoint
OneDrive sharing
OneDrive Setup - quick notes
Moving from (N:)Drive to OneDrive
See all 12 articles
Printing
3
Student Printing
Manually Installing a Staff printer - once access has been granted
Set Default Printer for Faculty & Staff on Windows 10
VPN
3
VPN
Win 10 FortiClient App from Microsoft Store and Configuration
Forticlient Stops at 40% During Logon
Login and Passwords
7
BU Staff - Password Reset Portal
BU Students - Login issues
BU Students - Password Recovery Setup Instructions
BU Students - Password Recovery Tool (Students)
BU Students - Password Change (active access)
See all 7 articles
Teams
6
Assignment handling for newly added students
Installing and Launching Teams - Windows/Mac
MAC Screen Sharing Security settings for Teams
Getting Started with Microsoft Teams
Sharing Videos from Stream and Prevent Users from Downloading
See all 6 articles
Zoom
6
Getting Started with Zoom - Students
Zoom Account Settings
Test Zoom Speaker and Mic
Zoom plug-in for Outlook
Zoom recording save location
See all 6 articles
Moodle
4
Uploading Video
Increase Moodle Upload Space
Faculty getting started with Moodle
BU Students - Moodle Course Removals/Deletions
Phone System & Voicemail
17
How to access your voicemail on-campus
How to access your Voicemail from Off-Campus
Listening to your voicemail messages
How to change your Recorded Name
How to change your Recorded Greeting
See all 17 articles
Private (Agents)
Residence Wireless
0
Mac Stuff
0