This guide provides steps for BU Email users to set
- Setting Up vacation or out-of-office notices
- Providing generic replies/responses to the sender when a message is received and regardless of who sent it
NOTE: If you are looking to perform the steps on a "shared" Mailbox account, you will need to log in to the shared mailbox using "Single Mailbox" method outlined here first:
https://helpdesk.brandonu.ca/support/solutions/articles/13000034177
BU Accounts using Webmail:
- Open your internet browser to the https://webmail.brandonu.ca website.
- Enter your BU Email Address and BU Password
- Once Logged in, click on the Gear symbol which is located in the upper right area of the scree, then click on View all Outlook Settings
- Click on “Mail” then "Automatic Replies"
- Under the Automatic Replies click “Send Automatic Replies", and type your message.
- Click Save when done (in the bottom-right)
BU Accounts using Outlook Desktop App (Windows):
- Open Outlook
- Click on File menu at top-left Corner, then click the menu button that says Automatic Replies
TIPS For Automatic Replies
- If you only want the rule to operate within a certain date range, you may also set a start and end date so that this rule turns on and/or off by itself
- If you want to have external users (IE emails sent from other adderss other than senders using @brandonu.ca addresses) you will want to turn on "Send to external users" as well
- You should test/verify that the rule is working.