Solutions for Email Issues
For Microsoft 365 shared mailboxes you need to contact IT to set the option.
otherwise, for the exchange webapp follow these steps:
Log in...
Wed, 8 Jun, 2022 3:43 PM
How to use Webmail
As of August 2015, student email has been moved to Office 365. All messages will only be delivered to your Office 365 account.
...
Mon, 16 May, 2022 3:25 PM
If you receive any email messages that goes automatically into your BU Email's Junk E-Mail folder, and the message is actually legitimate, this is the g...
Wed, 6 Apr, 2022 2:09 PM
By default, when a user accesses their BU email account via a web browser, you can only view a single email mailbox account at a time. This is different tha...
Mon, 24 Jul, 2023 2:41 PM
This guide provides steps for BU Email users to set
Setting Up vacation or out-of-office notices
Providing generic replies/responses to the sender whe...
Mon, 24 Jul, 2023 2:42 PM
You shouldn't need to use a separate app. It should work by default with the built-in iphone mail & calendar.
Verify which part of it isn't wo...
Wed, 13 May, 2020 12:08 PM
Email messages not sending and stuck in the Outbox
This may happen if the Outlook client turned itself to "Work Offline" mode. The following we...
Fri, 8 May, 2020 4:34 PM
Outlook not receiving messages?
Sometimes Outlook will stop receiving new messages. You might not even notice it at first. One possibility is that it ...
Fri, 11 Sep, 2020 3:53 PM
Set the amount of Mail to sync on iOS
You just need to change 1 setting.
1. Open Settings. Then Password/Accounts
2. Choose the a...
Mon, 16 May, 2022 3:31 PM
This information is relevant for BU Students and BU Staff email (@brandonu.ca) accounts.
You might expect a certain Email message to arrive but ca...
Thu, 10 Nov, 2022 1:58 PM