Solutions for Email Issues
For Microsoft 365 shared mailboxes you need to contact IT to set the option.
otherwise, for the exchange webapp follow these steps:
Log in...
Wed, 8 Jun, 2022 3:43 PM
How to use Webmail
As of August 2015, student email has been moved to Office 365. All messages will only be delivered to your Office 365 account.
...
Tue, 7 May, 2024 9:26 AM
If you receive any email messages that goes automatically into your BU Email's Junk E-Mail folder, and the message is actually legitimate, this is the g...
Wed, 6 Apr, 2022 2:09 PM
By default, when a user accesses their BU email account via a web browser, you can only view a single email mailbox account at a time. This is different tha...
Mon, 24 Jul, 2023 2:41 PM
This guide provides steps for BU Email users to set
Setting Up vacation or out-of-office notices
Providing generic replies/responses to the sender whe...
Mon, 24 Jul, 2023 2:42 PM
You shouldn't need to use a separate app. It should work by default with the built-in iphone mail & calendar.
Verify which part of it isn't wo...
Wed, 13 May, 2020 12:08 PM
Email messages not sending and stuck in the Outbox
This may happen if the Outlook client turned itself to "Work Offline" mode. The following we...
Fri, 8 May, 2020 4:34 PM
Outlook not receiving messages?
Sometimes Outlook will stop receiving new messages. You might not even notice it at first. One possibility is that it ...
Fri, 11 Sep, 2020 3:53 PM
Set the amount of Mail to sync on iOS
You just need to change 1 setting.
1. Open Settings. Then Password/Accounts
2. Choose the a...
Mon, 16 May, 2022 3:31 PM
This information is relevant for BU Students and BU Staff email (@brandonu.ca) accounts.
You might expect a certain Email message to arrive but ca...
Thu, 10 Nov, 2022 1:58 PM